We hear you: It's really annoying when the labels come off the Kreinik thread spools. We're here to assure you: we're working on a solution.
Why do the labels fall off?
- Most of the spool end is hollow. We were forward-thinking back in the 1980s with our snap-spool mechanism design, creating a spool with a lip that opens so you can wrap the thread end around it, close it, and never have flyway thread ends tangling up your thread drawer. However, that unique design comes with a price: a hollow spool. There's not really a lot of space for a label to grab onto, not a huge area for sticking. These hollow spools are also required for our thread-winding machines. In hindsight, we would have created spools in which we could print info right on them. But for now we're stuck, no pun intended, with the spool design.
- The glue may not be aggressive enough. We print only a small amount of labels at a time to keep the glue from deteriorating in storage, and keep those in a temperature controlled environment. However, humidity levels can affect the hardiness of adhesive. Also storage conditions and weather conditions in shops and homes can affect the glue.
- Kreinik labels are applied by hand. A few years ago our label machine broke down, and we were unable to fix it. Since then, every single spool has been hand labeled. You definitely get the personal touch from us here at Kreinik. However, perhaps every once in awhile the labels aren't attached well enough.
So what can be done?
The biggest effort right now is fixing our label machine. Our engineer Martin is actively working to get it going again. The machine uses pressure to push the labels on, and it will be a stronger bond than hand labeling. We are also investigating other adhesive options for our pre-printed labels to make sure we have the strongest bond available.
Other stitchers recommend...
In the meanwhile, if you have spools with labels about to come off, look for some small baggies at craft stores (in the jewelry section), drug stores (for single use medicine storage) or office supply stores. Some stitchers use Floss Away storage bags. One stitcher tucks the label inside the spool. We suggest using double-sided tape or your own glue to reattach (tuck some cotton balls or scraps of something inside the spool to give a greater area for the adhesive to 'grab').
We appreciate your comments and your patience. Feel free to contact us at any time if you have questions or concerns about Kreinik products—or if you need help identifying a color that has lost its label. We also have a downloadable color chart for quick reference, or an actual thread color card with actual thread samples.
Thank you for using Kreinik to make your creative ideas come to life!
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